Shipping Policy
ORDERING
The easiest way to place and pay for an order is to use our shopping cart.
We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express.
We don’t accept personal checks.
If you have any questions regarding placing an order or want to know about the status of an order, email us at support@pilottop.com
SHIPPING
We ship only within the continental United States. We offer FREE SHIPPING to all orders!
Our products are shipped via USPS/UPS/FedEx within one business day. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
Standard Shipping(5-7 business days)
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. Shipments of live animals and plants should not be left unattended.
If you have any questions regarding shipping or want to know about the status of an order, email us at support@pilottop.com